- Mac Teams App Isn't Syncing With Web Teams List
- Mac Teams App Isn't Syncing With Web Teams Free
- Mac Teams App Isn't Syncing With Web Teams 2017
- Mac Teams App Isn't Syncing With Web Teams 2016
For the following versions of Webex Teams for Windows, you won’t be able to sign in using these older versions of the app from the following dates:. February 13, 2020 for all 2.x versions. March 2, 2020 for all versions up to 3.0.9126. March 18, 2020 for versions 3.0.9138 to 3.0.12725. Service side issue, the hybrid calendar service isn't set up or enabled for the user. Meeting information is missing: Meeting information shows on one client but not on another client. Potential client side issue. Submit feedback logs. Missing or duplicate meetings: Instances of.
-->The Teams Meeting add-in lets users schedule a Teams meeting from Outlook. The add-in is available for Outlook on Windows, Mac, web, and mobile.
Teams Meeting add-in in Outlook for Windows
The Teams Meeting add-in is automatically installed for users who have Microsoft Teams and either Office 2013, Office 2016, or Office 2019 installed on their Windows PC. Users will see the Teams Meeting add-in on the Outlook Calendar ribbon.
Note
- There is no direct URL that links to the Teams add-in.
- There are additional considerations if your organization runs both Teams and Skype for Business. Under some circumstances, the Teams add-in is not available in Outlook. See Upgrade from Skype for Business to Teams for details.
- User permissions to execute the Regsvr32.exe file is a minimum requirement for the Teams Meeting add-in to be installed on the computer.
- If users do not see the Teams Meeting add-in, instruct them to close Outlook and Teams, then restart the Teams client first, then sign in to Teams, and then restart the Outlook client, in that specific order.
- If you are using an Office Outlook installation from the Microsoft Store, the Teams Meeting add-in isn't supported. Users who require this add-in are advised to install Click-to-Run version of Office, as outlined in Office on Windows 10 in S mode article.
Teams Meeting add-in in Outlook for Mac
The Teams Meeting button in Outlook for Mac will appear in the Outlook for Mac ribbon if Outlook is running production build 16.24.414.0 and later and is activated with a Microsoft 365 or Office 365 client subscription.
The meeting coordinates (the Teams join link and dial-in numbers) will be added to the meeting invite after the user clicks Send.
Teams Meeting add-in in Outlook Web App
The Teams Meetings button in Outlook Web App will appear as part of new event creation if the user is on an early version of the new Outlook on the web. See the Outlook Blog to learn about how users can try the early version of the new Outlook on the web.
The meeting coordinates (the Teams join link and dial-in numbers) will be added to the meeting invite after the user clicks Send.
Teams Meeting add-in in Outlook mobile (iOS and Android)
The Teams Meeting button shows up in latest builds of the Outlook iOS and Android app.
The meeting coordinates (the Teams join link and dial-in numbers) will be added to the meeting invite after the user clicks Send.
Teams Meeting add-in and FindTime for Outlook
FindTime is an add-in for Outlook that helps users reach consensus on a meeting time across companies. Once the meeting invitees have provided their preferred times, FindTime sends out the meeting invite on the user's behalf. If the Online meeting option is selected in FindTime, FindTime will schedule a Skype for Business or Microsoft Teams meeting. (FindTime will use whichever has been set by your organization as the default online meeting channel.)
Note
If you saved a Skype for Business setting in your Findtime dashboard, FindTime will use that instead of Microsoft Teams. If you want to use Microsoft Teams, delete the Skype for Business setting in your dashboard.
For more information, see Schedule meetings with FindTime.
Authentication requirements
The Teams Meeting add-in requires users to sign in to Teams using Modern Authentication. If users do not use this method to sign in, they'll still be able to use the Teams client, but will be unable to schedule Teams online meetings using the Outlook add-in. You can fix this by doing one of the following:
- If Modern Authentication is not configured for your organization, you should configure Modern Authentication.
- If Modern Authentication is configured, but they canceled out on the dialog box, you should instruct users to sign in again using multi-factor authentication.
To learn more about how to configure authentication, see Identity models and authentication in Microsoft Teams.
Enable private meetings
Allow scheduling for private meetings must be enabled in the Microsoft Teams admin center for the add-in to get deployed. In the admin center, go to Meetings > Meeting Policies, and in the General section, toggle Allow scheduling private meetings to On.)
The Teams client installs the correct add-in by determining if users need the 32-bit or 64-bit version.
Note
Users might need to restart Outlook after an installation or upgrade of Teams to get the latest add-in.
Teams upgrade policy and the Teams Meeting add-in for Outlook
Customers can choose their upgrade journey from Skype for Business to Teams. Tenant admins can use the Teams co-existence mode to define this journey for their users. Tenant admins have the option to enable users to use Teams alongside Skype for Business (Islands mode).
When users who are in Island mode schedule a meeting in Outlook, they typically expect to be able to choose whether to schedule a Skype for Business or a Teams meeting. In Outlook on the web, Outlook Windows, and Outlook Mac, users see both Skype for Business and Teams add-ins when in Islands mode by default. You can configure a Teams meeting policy setting to control whether users in Islands mode can only use the Teams Meeting add-in or both the Teams Meeting and Skype for Business Meeting add-ins.
Due to certain limitations in the initial release, Outlook mobile can only support creating Skype for Business or Teams meetings. See the following table for details.
Coexistence mode in the Teams admin center | Default meetings provider in Outlook mobile |
---|---|
Islands | Skype for Business |
Skype for Business only | Skype for Business |
Skype for Business with Teams collaboration | Skype for Business |
Skype for Business with Teams collaboration and meetings | Teams |
Teams only | Teams |
Set whether users in Islands mode can only use the Teams Meeting add-in or both the Teams Meeting and Skype for Business Meeting add-ins
As an admin, you can configure a Teams meeting policy setting to control which Outlook meeting add-in is used for users who are in Islands mode. You can specify whether users can only use the Teams Meeting add-in or both the Teams Meeting and Skype for Business Meeting add-ins to schedule meetings in Outlook.
You can only apply this policy to users who are in Islands mode and have the AllowOutlookAddIn parameter set to True in their Teams meeting policy. For steps on how to set this policy, see set the meeting provider for users in Islands mode.
Other considerations
The Teams Meeting add-in is still building functionality, so be aware of the following:
- The add-in is for scheduled meetings with specific participants, not for meetings in a channel. Channel meetings must be scheduled from within Teams.
- The add-in will not work if an Authentication Proxy is in the network path of the user's PC and Teams Services.
- Users can't schedule live events from within Outlook. Go to Teams to schedule live events. For more information, see What are Microsoft Teams live events?.
Learn more about meetings and calling in Microsoft Teams.
Troubleshooting
Use the following steps to troubleshoot issues with the Teams Meeting add-in.
Teams Meeting add-in in Outlook for Windows does not show
If you cannot get the Teams Meeting add-in for Outlook to install, try these troubleshooting steps.
Download and run the Microsoft Support Recovery Assistant to perform automated troubleshooting steps and fixes.
Alternatively, perform the following steps manually:
- Windows 7 users must install the Update for Universal C Runtime in Windows for the Teams Meeting add-in to work.
- Check that the user has a Teams Upgrade policy which enables scheduling meetings in Teams. See Upgrade from Skype for Business to Teams for more details.
- Check that the user has a Teams Meeting policy that permits the Outlook Add-in. See Manage meeting policies in Teams for more details.
- Ensure the user has the Teams desktop client installed. The meeting add-in will not be installed when only using the Teams web client.
- Ensure the user has Outlook 2013 or later installed.
- Make sure the user has permission to execute regsvr32.exe.
- Ensure that all available updates for Outlook desktop client have been applied.
- Follow these steps:
- Restart the Teams desktop client.
- Sign out and then sign back in to the Teams desktop client.
- Restart the Outlook desktop client. (Make sure Outlook isn't running in admin mode.)
If you still don't see the add-in, make sure that it isn't disabled in Outlook.
- In Outlook, choose File and then Options.
- Select the Add-ins tab of Outlook Options dialog box.
- Confirm that Microsoft Teams Meeting Add-in for Microsoft Office is listed in the Active Application Add-ins list
- If the Teams Meeting Add-in is listed in the Disabled Application Add-ins list, select COM Add-ins in Manage and then select Go…
- Set the checkbox next to Microsoft Teams Meeting Add-in for Microsoft Office.
- Choose OK on all dialog boxes and restart Outlook.
For general guidance about how to manage add-ins, see View, manage, and install add-ins in Office programs.
If the add-in still does not show, use the following steps to verify the registry settings.
Note
Incorrectly editing the registry may severely damage your system. Before making changes to the registry, you should back up any valued data on the computer.
- Launch RegEdit.exe
- Navigate to HKEY_CURRENT_USERSoftwareMicrosoftOfficeOutlookAddins
- Verify TeamsAddin.FastConnect exists.
- Within TeamsAddin.FastConnect, verify LoadBehavior exists and is set to 3.
- If LoadBehavior has a value other than 3, change it to 3 and restart Outlook.
Delegate scheduling does not work
If your administrator has configured Microsoft Exchange to control access to Exchange Web Server (EWS), a delegate won't be able to schedule a Teams meeting on behalf of the boss. The solution for this configuration is under development and will be released in the future. As a workaround, your administrator can add the following string to the EWS Allow List: 'SchedulingService'.
Related topics
-->Note
If you enabled the org-wide app setting, Allow interaction with custom apps, you may not see app setup policies yet in the Microsoft Teams admin center. It's currently being rolled out and will be available soon in your organization.
As an admin, you can use app setup policies to do the following:
- Customize Teams to highlight the apps that are most important for your users. You choose the apps to pin and set the order that they appear. Pinning apps lets you showcase apps that users in your organization need, including those built by third parties or by developers in your organization.
- Control whether users can pin apps to Teams.
- Install apps on behalf of users (in preview). You choose which apps are installed by default for users when they start Teams. Keep in mind that users can still install apps themselves if the app permission policy that's assigned to them allows it.
Apps are pinned to the app bar. This is the bar on the side of the Teams desktop client and at the bottom of the Teams mobile clients (iOS and Android).
Teams desktop client | Teams mobile client |
---|---|
To see their pre-installed apps, in the app bar, users click ... More apps in the Teams desktop and web clients and swipe up in the mobile clients.
You manage app setup policies in the Microsoft Teams admin center. You can use the global (Org-wide default) policy or create and assign custom policies. Users in your organization will automatically get the global policy unless you create and assign a custom policy. You must be a global admin or Teams service admin to manage these policies.
You can edit the settings in the global policy to include the apps that you want. If you want to customize Teams for different groups of users in your organization, create and assign one or more custom policies.
Note
If you have Teams for Education, it's important to know that the Assignments app is pinned by default in the global policy even though currently, you don't see it listed in the global policy. It will be the fourth app in the list of pinned apps on Teams clients.
Create a custom app setup policy
You can use the Microsoft Teams admin center to create a custom policy.
- In the left navigation of the Microsoft Teams admin center, go to Teams apps > Setup policies.
- Click Add.
- Enter a name and description for the policy.
- Turn on or turn off Upload custom apps, depending on whether you want to let users upload custom apps to Teams. You won't be able to change this setting if Allow third-party apps is turned off in org-wide app settings.
- Turn on or turn off Allow user pinning, depending on whether you want to let users personalize their app bar by pinning apps to it.
- To install apps for users (in preview), do the following:
- Under Installed apps, click Add apps.
- In the Add installed apps pane, search for the apps you want to automatically install for users when they start Teams. You can also filter apps by app permission policy. When you've chosen your list of apps, click Add.
- To pin apps, do the following:
- Under Pinned apps, click Add apps.
- In the Add pinned apps pane, search for the apps you want to add, and then click Add. You can also filter apps by app permission policy. When you've chosen your list of apps to pin, click Add.
- Arrange the apps in the order that you want them to appear in Teams, and then click Save.
Edit an app setup policy
You can use the Microsoft Teams admin center to edit a policy, including the global (Org-wide default) policy and custom policies that you create.
- In the left navigation of the Microsoft Teams admin center, go to Teams apps > Setup policies.
- Select the policy by clicking to the left of the policy name, and then click Edit.
- From here, make the changes that you want.
- Click Save.
Assign a custom app setup policy to users
You can assign a policy directly to users, either individually or at scale through a batch assignment (if supported for the policy type), or to a group that the users are members of (if supported for the policy type).
To learn about the different ways that you can assign policies to users, see Assign policies to your users in Teams.
FAQ
Working with app setup policies
What built-in app setup policies are included in the Microsoft Teams admin center?
- Global (Org-wide default): This default policy applies to all users in your organization unless you assign another policy. Edit the global policy to pin apps that are most important for your users.
- FirstLineWorker: This policy is for Firstline Workers. You can assign it to Firstline Workers in your organization. It's important to know that like custom policies that you create, you have to assign the policy to users for the settings to be active. For more information, go to the Assign a custom app setup policy to users section of this article.
Why can't I find an app in the Add pinned apps pane?
Not all apps can be pinned to Teams through an app setup policy. Some apps may not support this functionality. To find apps that can be pinned, search for the app in the Add pinned apps pane. Tabs that have a personal scope (static tabs) and bots can be pinned to the Teams desktop client and these apps are available in the Add pinned apps pane.
Keep in mind that the Teams app store lists all Teams apps whereas the Add pinned apps pane includes only apps that can be pinned to Teams through a policy.
I'm a Teams for Education admin. What do I need to know about app setup policies in Teams for Education?
The Calling app isn't available in Teams for Education. When you create a new custom app setup policy, the Calling app is displayed in the list of apps. However, the app isn't pinned to Teams clients and Teams for Education users won't see the Calls app in Teams.
How many pinned apps can be added to a policy?
A minimum of two apps must be pinned to the Teams mobile clients (iOS and Android). If a policy has less than two apps, the mobile clients won't reflect the policy settings and instead will continue to use the existing configuration.
There's no limit on the number of pinned apps you can add to a policy.
How long does it take for policy changes to take effect?
After you edit or assign a policy, it can take a few hours for changes to take effect.
User experience
How can users see all their pinned apps in Teams?
To view all apps that are pinned for a user, users may have to do the following depending on the number of installed apps and the size of their Teams client window.
Teams desktop client | Teams mobile client |
---|---|
In the app bar on the side of Teams, click ... More apps. | In the app bar near the bottom of Teams, swipe up. |
What do I need to know about the Teams mobile experience?
The Teams mobile clients (iOS and Android) currently don't support personal apps with static tabs. Depending on the apps set in the policy, apps pinned to the Teams desktop client might not appear in the Teams mobile clients. Personal bots will still appear in Chat on mobile clients.
With the Teams mobile clients, users will see core Teams apps such as Activity, Chat, and Teams, and you can pin some first-party apps from Microsoft, such as Shifts.
Can users change the order of apps pinned through a policy?
Users can change the order of their pinned apps on Teams desktop and mobile clients if the Allow user pinning option is turned on. Users can't change the order of their pinned apps on Teams web clients.
Does user pinning take precedence?
Mac Teams App Isn't Syncing With Web Teams List
If the app setup policy assigned to the user is changed to block user app pinning, Teams removes any apps pinned to the app bar. If the policy is then changed to allow user app pinning, users must re-pin their previously pinned apps.
Custom Teams apps
Mac Teams App Isn't Syncing With Web Teams Free
My organization built a custom Teams app and published it, either to AppSource or the tenant app catalog, but the app icon isn't displayed as expected when the app is pinned to the app bar in Teams. How do I fix it?
Mac Teams App Isn't Syncing With Web Teams 2017
Make sure that you follow the logo guidelines before you submit the app. To learn more, see Checklist for Seller Dashboard submission.